Privacy Policy
Last updated: December 2024
1. Introduction
SkillBridge Learning Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Enroll in courses
- Contact us for support
- Subscribe to our communications
- Complete forms on our website
This information may include your name, email address, phone number, postal address, and payment information.
2.2 Usage Information
We automatically collect certain information about your device and usage of our services, including:
- IP address and browser type
- Pages visited and time spent on our site
- Course progress and completion data
- Device information and operating system
2.3 Cookies and Local Storage
Our website uses cookies and local storage to enhance your experience, remember your preferences, and maintain your session. You can control cookie settings through your browser preferences.
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process course enrollments and payments
- Communicate with you about your account and courses
- Provide customer support
- Improve our website and services
- Send you important updates and notifications
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With your explicit consent
- To trusted service providers who assist in operating our website and services
- When required by law or to protect our rights
- In connection with a business transfer or merger
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Restriction of processing
- Data portability
- Objection to processing
To exercise these rights, please contact us using the information provided below.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and provide adequate protection for your personal information.
8. Retention of Information
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Course progress and completion data may be retained to maintain your learning history.
9. Children's Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
11. Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
SkillBridge Learning Ltd
42 Queen Street
London EC4R 1AB
United Kingdom
Email: [email protected]
Phone: +44 20 7946 0958